FAQ’s

Most frequently asked questions

Shopping Basics

Shipping is 40 EG within Cairo, Giza.

Shipping is for 55 EG for Alex, Sharkia, Beheira, Kafr El-Sheikh, Ismailia,Port Said, Damietta, Qalyubia, Gharbia, Menoufia, and Dakahlia, and Suez.

Shipping is 75 EG for Fayoum, Beni Suef, Minya, Sohag, Qena,  the Red Sea, the New Valley, Assiut.

Shipping is 100 EG for Sharm El-Sheikh, Hurghada, Aswan and Luxor

A-Delivery takes 3-5 working days inside Egypt (weekends and official holidays are excluded).

Check your order while courier arrives and If u want to return it for any reason give it back to him and only pay the delivery fees

المدفوعات

We accept credit/debit cards, PayPal, and other secure online payment options.

Yes, all transactions are encrypted and processed through secure gateways to protect your data.

Yes, we offer payment in installments through [Klarna / Afterpay / your service] (if available at checkout).

Shipping & Returns

Yes, we ship worldwide! Delivery times and fees may vary based on destination.

نحن نقبل المرتجعات داخل 14 يوما of delivery for items that are unworn, unwashed, and in their original condition and packaging. To start a return, please contact our customer service team with your order number.
Please note: Customized or sale items may not be eligible for return.

If you need to cancel or modify your order, please contact us as soon as possible after placing it.
We can only make changes or cancellations before the order is processed or shipped. Once your order has been dispatched, we’re unable to make changes.

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